Last update
March 4, 2023
The framework of our strategic partnership.
These terms ensure clarity on governance, compliance, and mutual growth across Southeast Asian markets.
Service Scope
We provide strategic market entry consulting, full-cycle MCN/creator management, localized content production, and e-commerce operations (TikTok Shop/Shopee/Lazada). Specific deliverables are defined in your Statement of Work (SOW).
Project Terms
All engagements are governed by a binding Service Agreement. Strategic partnerships typically require a minimum 2-3 month commitment to ensure market penetration. Retainer fees are payable in advance to secure regional resources.
Intellectual Property
Clients retain full ownership of their brand assets and e-commerce accounts. Usage rights for Creator/KOL content are subject to specific agreements with individual creators. Go Boundless retains rights to our proprietary methodologies and market data.
Payment Structure
Invoices are issued in USD. Media buy budgets (Ad Spend) and platform fees are billed directly to the Client's ad accounts. Late payments may result in a temporary pause of operations and creator activation.
Timeline & Communication
We operate across multiple time zones (VN, PH, ID). While our operations teams work 24/7 for e-commerce monitoring, strategic account management responses are provided within 24 hours via your dedicated Account Director.
Confidentiality
We adhere to strict NDAs. Your supply chain details, cost structures, GMV data, and future strategic roadmaps are treated as top-secret and are restricted to essential personnel only.
Termination Rights
Strategic partnerships require a 30-day written notice for termination. This allows for the responsible offboarding of local teams and the handover of creator relationships and account assets.
Liability
While we strive for growth, specific GMV results are market-dependent. We are not liable for business interruptions caused by third-party platform policy changes (e.g., TikTok/Shopee bans or algorithm updates).
